Internship in Business Administration and Customer Service in Madrid!

[La Aventura Española]

La Aventura Española is a brand new innovative and dynamic Spanish language school located in the centre of Madrid.

We are looking for someone to form part of a small team with big personalities and even bigger ideas. You will be part of an invaluable experience - the start of a new company! This is an opportunity to contribute from the foundation up. La Aventura Española will also provide you a great opportunity to hone your international communication skills, as we will be marketing our course worldwide.

To carry out a series of Business Administration and Customer Service activities.

First, Sales: Provide timely, personalised, well structured and commercial responses to customer contact. Optimise conversion rate of contact to customers.

 Inbound telephone / email enquiries:

 Provide clear, timely, and informative responses to client queries

 Quickly identify client needs

 Be credible and give knowledgeable and advise

And...when we have clients...: Manage client requirements to ensure the client experience is optimised.

 Ensure all required info obtained from client and communicated appropriately

 Provide comprehensive arrival instructions

 Answer client questions

 Identify opportunities to sell additional products or services

 Collate student evaluations. Recommend/implement improvements.

 Issue level certificates

For this position we would like a candidate with:

 Strong communication skills

 Outgoing friendly personality

 Excellent organisational / multitasking / prioritising skills

 Express innovative ideas

 Cultural adeptness, dealing with staff and clients of diverse ethnicity, culture and language

 Good level in English and Spanish as well as at least one other language (preferably French or German)

Madrid - 300€ per month plus 2 free Spanish classes per week

To apply please send an email and a cover letter to PN

Bearbeitet 20. August 2012 von Lilac
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[Anzeige]

Hallo,

schau mal hier: (Hier findest Du einiges) Da wird jeder fündig :)

[Mica]

Only the 3 languages you are asking for are worth more on a salary slip, than what you pretend to pay monthly...are you kidding?

[Lilac]

Madrid - 300€ per month plus 2 free Spanish classes per week

Better: 300 € per week plus 2 free Spanish clases per month